All cancellations must be submitted in writing to registration@siia.org.
Cancellations received in writing before June 18, 2026, will be eligible for a 50% refund, less an administrative fee of 3%.
Cancellations submitted between June 19 and September 3, 2026, will receive a 25% refund, less an administrative fee of 3%.
Cancellations received after September 3, 2026, and all no-shows are NOT eligible for a refund, regardless of the specific reason for the attendee (e.g., illness, change of plans, bad weather, flight cancellations/changes, etc.), due to commitments related to staffing, food, and beverage.
Substitutions are permitted for the 2026 National Conference only and cannot be transferred to an event in 2027.
No refunds will be issued after September 3, 2026.